Gondwana kicks off Go4Gold programme
By Confidente Reporter
DESPITE the prevailing trying times, Gondwana Collection Namibia is embarking on the third Go4Gold journey with 12 motivated and enthusiastic potential young leaders.
The Go4Gold Academy is structured around process-oriented learning, encouraging everyone to achieve their personal best.
Besides their work at Gondwana Collection Namibia, the participants attend six modules and complete five on-the-job projects as well as a year project.
The first five-day long module started on January 18 in Windhoek.
In 2019, 12 Gondwana leaders successfully completed a coaching and mentoring programme, after one year of attending the Go4Gold Academy.
“I have adjusted the content of the programme in such a way that Go4Gold is grooming Gondwana’s leaders for a new era in the tourism industry,” said Ume Goldbeck, the Go4Gold team trainer and leadership coach.
Goldbeck also added that the programme will help those in the tourism industry to acquire much needed skills.
“Guest expectations have shifted dramatically and very quickly. Transparency and trust are taking on entirely new dimensions and new skills will need to be developed to continue to deliver the highest levels of service to guests while still respecting the rules and regulations that are influencing us on every level of our lives,” said Goldbeck.
The hospitality sector has been among the worst-hit during the Corona crisis, while it has been a deeply challenging time for all those involved in the world of hospitality, Goldbeck sees good reasons to be optimistic about the industry’s recovery – a process that will be made easier by smart adaptation, flexibility, resilience, and a willingness to evolve with the times.
“These are attributes and skills which can be learned and will be the key focus during the Go4Gold Academy in 2021,” Goldbeck said. “Another aspect to work on is to find a way to stimulate social contact while obeying physical distancing laws. The strategy for finding success in this challenging time is not a simple path but an adaptable mentality. We have a lot of work at Go4Gold 2021, but I am very excited to start this journey.”
The Go4Gold initiative forms part of the Gondwana Training Academy that was established in 2017.
Only selected Gondwana employees can participate in the various in-house training programmes.