NAMFISA designates October Consumer Protection Month

By Uaueza Kanguatjivi

THE Namibia Financial Institutions Supervisory Authority (Namfisa) has designated October as Consumer Protection Month to empower consumers.
Namfisa Chief Executive Officer (CEO) Kenneth S. Matomola underlined the importance of financial decisions in all aspects of consumers’ lives.
“We encourage consumers to educate and equip themselves with the knowledge needed to make informed financial decisions during Consumer Protection Month.

Understanding your consumer rights is the first step toward financial empowerment, as is insisting on transparency and clear and thorough information about financial products and services. Always ask questions and seek clarification to ensure that you are making the best financial decisions for your future,” Matomola said.

He said Namfisa encourages consumers to participate in planned events and to take action to preserve their financial futures, stand up for their consumer rights, and improve financial literacy in their communities.
“Together, we can build a more transparent, fair, and secure financial landscape for all,” Matomola said
Namfisa has a number of events planned to mark Consumer Protection Month, including forums at government ministry workplaces, engagement with public organisations, outreach to educational institutions, and activations at shopping malls.
“These programmes aim to promote transparency, encourage ethical behaviour while dealing with financial institutions, and enlighten customers about their financial rights.

They also aim to promote transparency, encourage ethical behaviour while dealing with financial institutions, and enlighten customers about their financial rights,” Matomola said.

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